This is an administrative change -- your World of Warcraft game experience will not be impacted. If for any reason you do not agree to this change you may terminate your account with effect from March 31, 2009 by accessing the cancellation feature in the account management page at https://www.wow-europe.com/
account/. Note that your continued use of the World of Warcraft service indicates that you agree to the change.
We're looking forward to continuing to enhance your World of Warcraft gaming experience in the year ahead, and as always, we wish you happy continued adventures in Azeroth!
The World of Warcraft Team
Saturday, 28 March 2009
how not to treat your customers
I was so shocked by the handling of this message I thought it worth sharing - clearly written by lawyers and not marketeers. The message could have been "we're doing this to improve service to our European customers" but comes across as "we're restructuring, cancel your account if you don't like it"...
Subscribe to: Post Comments (Atom)
Post a Comment